Delivery/Shipping Information

Frameyourbag makes shipments all over the world. Please create your online shopping cart to obtain the shipping cost automatically on the web.

Processing times: 1 to 3 business days

The shipping times are:

The Standard Shipping time are:

            Portugal: 1 to 3 Business days
            Europe: 5 to 10 Business days
            Rest of the World: 10 to 20 Business days.

    *Please understand that due Covid19 crisis some delays up to 2 months may happen on the delivery of the package on standard shipping, due to that we advise that you select express shipping on the checkout.

The Carrier( FedEx / TNT) Express Shipping time are:

            Portugal: 1 to 2 Business days
            Europe: 1 to 3 Business days
            Rest of the World: 1 to 7 Business days

Once delivery of the goods, the customer is responsible entirely for the same. Do not accept delivery when the package is broken or open. Once received, it is important to check that it is correct and complete.
If some shipping is marked as delivered and you have note received it, please contact the post office near you or the carrier to understand if some mistake were made during the delivery, after that contact us so we can be informed about it and open a claim on the shipping company.

Customs, import duties and related expenses

Are buyers responsibility.  We, Corkonbag Lda, are not responsible for eventual additional charges that the destiny country may apply to the package. 

How we pack your order

All cork fabric is send rolled, we have many types of packages and we will always use the best one to pack safely your order.